Dutch ACM Updates

Nov 13, 2024

The Netherlands Authority for Consumers and Markets (ACM) can now enforce the European Platform-to-business Regulation (P2B Regulation) to ensure fair treatment of businesses on online platforms and search engines.

Nov 12, 2024

The Netherlands Authority for Consumers and Markets (ACM) launches a campaign to caution consumers about paying for commercial cancellation service providers when they can cancel subscriptions themselves for free.

Nov 12, 2024

European consumer authorities are taking action against Apple for potential violations of EU consumer protection law related to unequal access to Apple Media Services across European countries.

Nov 1, 2024

The 2024 Data Act Cloud Conference organized by the Netherlands Authority for Consumers and Markets (ACM) will explore the opportunities created by the Data Act for companies in the cloud sector.

Oct 31, 2024

The Netherlands Authority for Consumers and Markets (ACM) cautions consumers against unreliable online stores ahead of the holiday season, highlighting issues such as delayed or undelivered orders, high return costs, and difficulties in obtaining refunds or contacting the seller. Dropshippers, particularly those shipping from China, contribute to these problems. ACM urges consumers to verify the trustworthiness of online stores before making purchases.

Oct 31, 2024

The Netherlands Authority for Consumers and Markets (ACM) is launching a further investigation into the acquisition plans of KPN's joint venture, Glaspoort, to acquire part of Delta's fiber-optic network, potentially impacting competition in the Dutch telecom market.

Oct 29, 2024

The Netherlands Authority for Consumers and Markets (ACM) has taken action against two businesses for misleading consumers about the costs of commercial debt counseling services, potentially leading them to believe the services were free municipal offerings.

Oct 24, 2024

Dutch sector organization ZuivelNL commits to using dairy farmers' contributions solely for milk-related activities, following an investigation by the Netherlands Authority for Consumers and Markets (ACM).

Oct 22, 2024

The Netherlands Authority for Consumers and Markets (ACM) warns consumers about Berkenbosch Mode for providing incorrect delivery information, unreachable customer service, and issues with returns, highlighting the lack of transparency in dropshipping practices.

Oct 21, 2024

The Netherlands Authority for Consumers and Markets revokes All in Power's electricity-supply license, leading to NextEnergy taking over its customers with dynamic rate contracts.

Oct 21, 2024

The Netherlands Authority for Consumers and Markets (ACM) is backing a move towards a more equitable distribution of system operation costs among small-scale users, aiming to base grid tariffs on actual usage rather than connection size.

Oct 17, 2024

The Netherlands Authority for Consumers and Markets (ACM) warns retailers about offering fake discounts during Black Friday and the holidays to prevent consumers from being misled.

Oct 14, 2024

The Netherlands Authority for Markets and Consumers (ACM) intervened against online store Ortho-relief due to numerous complaints, leading to the store's closure and refunds for affected consumers.

Oct 11, 2024

Rabobank has lifted access restrictions for payment service providers following talks with the Netherlands Authority for Consumers and Markets (ACM), in line with the Payment Service Directive II (PSD2) rules.

Oct 10, 2024

Dutch consumers hit a record peak of 597 million gigabytes in mobile data consumption in Q2 2024, as per the ACM Telecom Monitor.