Dutch ACM Updates

Mar 24, 2024

Booking.com has decided to take its Travel Sustainable program offline following concerns raised by the Netherlands Authority for Consumers and Markets (ACM) about misleading sustainability claims.

Mar 20, 2024

The Netherlands Authority for Consumers and Markets (ACM) has mandated system operators to experiment with standard contracts for congestion management for new wind and solar farms, aiming to facilitate quicker grid access for sustainable-energy producers.

Mar 18, 2024

Vion has committed to no longer unilaterally altering contracts with pig farmers, improving the farmers' bargaining position in line with the Dutch Act on unfair trading practices in the agricultural and food supply chain.

Mar 14, 2024

On World Consumer Rights Day, ACM launches a video explaining consumers' telemarketing rights and actions taken against misleading practices.

Mar 13, 2024

The Netherlands Authority for Consumers and Markets (ACM) has taken down multiple sites of the online store TI-84shop due to consumer complaints, marking the first time ACM has used this power.

Mar 12, 2024

Energy supplier Qwint B.V., with approximately 700 customers, will cease operations on April 1, 2024, but guarantees to rectify its billing process and pay outstanding credit balances to customers, even after exiting the market.

Mar 11, 2024

A preliminary study by the Netherlands Authority for Consumers and Markets (ACM) has found that households with solar panels result in higher costs for energy suppliers, leading to a follow-up study being launched by ACM.

Mar 6, 2024

Two building contractors in the Netherlands, Den Ouden and Bloem Infra, were fined for secretly exchanging bids in a cartel arrangement during the tender process for a school's outdoor area construction project.

Mar 6, 2024

Tinder will inform users about personalized discounts following an intervention by European consumer authorities.

Mar 4, 2024

The Netherlands' ACM and RDI conducted a joint study on smart devices, revealing shortcomings in the information provided to consumers and the lack of consistent updates, highlighting the need for improved oversight.

Mar 3, 2024

The Netherlands ACM and RDI conducted a study on smart devices, revealing a lack of information for consumers and inconsistent update policies.

Feb 28, 2024

The Netherlands Authority for Consumers and Markets (ACM) has issued a warning about potential market manipulation in the wholesale energy market, specifically through 'spoofing'.

Feb 27, 2024

The Netherlands Authority for Consumers and Markets (ACM) intervened multiple times in the recent health care contracting period due to violations of individual negotiation principles, resulting in potential price increases and negative health care outcomes.

Feb 22, 2024

European authorities have compelled Zalando to eliminate misleading sustainability claims, such as using the term 'sustainability' and visual symbols like leaves, from its website by April 15, 2024, and to provide clear and specific information about the sustainability benefits of its products.

Feb 22, 2024

The Netherlands Authority for Consumers and Markets (ACM) has issued a warning against online stores Bestie on the move and Van Halen mode for misleading consumers about delivery times, product quality, and return policies due to dropshipping practices.