Dutch ACM Updates

Apr 29, 2024

European consumer authorities are demanding that 20 airlines in Europe stop using false sustainability claims within 30 days, following a complaint by the European Consumer Organization.

Apr 28, 2024

Allround Hollands Energie B.V. (HEM) in the Netherlands is allowing customers who took out fixed contracts in 2023 or through April 29, 2024, to either stay with the company for reduced rates or switch to another supplier without incurring early-termination fees.

Apr 28, 2024

The Netherlands Authority for Consumers and Markets (ACM) is conducting a further investigation into Foresco's acquisition of pallet sellers DWP and Vierhouten, concerned about the potential impact on competition in the market for new wooden pallets.

Apr 22, 2024

The Netherlands Authority for Consumers and Markets (ACM) has mandated online store On that ass to clearly disclose on its website that ordering a 'free' pair of boxer shorts entails signing up for a subscription.

Apr 17, 2024

The Netherlands Authority for Consumers and Markets (ACM) has unveiled a set of measures to tackle grid congestion, encouraging flexible grid utilization and prioritizing projects with social functions.

Apr 11, 2024

Big companies bring value but also risks like price increases, reduced quality, and exploitation. Independent market authorities play a crucial role in preventing and regulating corporate power to ensure fair markets for all.

Apr 10, 2024

The Netherlands Authority for Consumers and Markets (ACM) has approved Thuiswinkel.org's new sector-wide sustainability standard for e-commerce, emphasizing that it aligns with competition rules and does not create anticompetitive effects.

Apr 10, 2024

Dutch supermarket chain Albert Heijn will remove misleading sustainability claims following action by the Netherlands Authority for Consumers and Markets (ACM).

Apr 9, 2024

Real estate platform ROZ has modified its model contracts for office and retail spaces after discussions with the Netherlands Authority for Consumers and Markets (ACM), removing automatic inflation indexation and allowing for negotiation between lessors and lessees on rent adjustments.

Apr 9, 2024

In 2023, the number of households with access to fiber-optic significantly rose by 25%, while mobile-data consumption increased by over 25%. Voice calling, however, experienced a decline in popularity.

Apr 9, 2024

Energy suppliers are charging higher rates to customers with solar panels, prompting an investigation by the ACM, while Hollandse Energie Maatschappij (HEM) maintains high energy contract rates, raising concerns about transparency and fair practices in telemarketing.

Apr 8, 2024

The Netherlands Authority for Consumers and Markets (ACM) has mandated system operators Enexis, Liander, Stedin, and TenneT to enhance transparency in their investment plans to address grid congestion concerns.

Apr 7, 2024

The Netherlands Authority for Consumers and Markets (ACM) has fined Global Marketing Bridge B.V. and its executives for misleading consumers in telemarketing calls involving energy contracts.

Apr 3, 2024

The Netherlands Authority for Consumers and Markets (ACM) highlights the risk of high energy prices for vulnerable households and suggests government interventions to protect consumers.

Apr 2, 2024

The Netherlands Authority for Consumers and Markets (ACM) has issued warnings to suppliers in various sectors for potentially pressuring retailers to set higher retail prices, which is illegal and harms consumers.