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ACM Telecom Monitor: Record High Mobile Data Consumption in Q2 2024

10.10.2024 | 🇳🇱 Dutch competition authority

Dutch consumers hit a record peak of 597 million gigabytes in mobile data consumption in Q2 2024, as per the ACM Telecom Monitor.


In the second quarter of 2024, Dutch consumers collectively consumed 597 million gigabytes of mobile data, marking an all-time high. The Telecom Monitor also highlights the ongoing trend of consumers shifting towards fiber-optic plans and the declining use of landlines in households.

The report indicates a decrease in households using services over coax or copper cables, with a steady increase in the adoption of fiber-optic connections. While the Netherlands leads in fiber-optic roll-outs compared to other European countries, certain regions like parts of Groningen, Noord-Holland, Zuid-Holland, Zeeland, and Limburg still lag behind in availability.

Mobile data consumption surged, with a significant increase in gigabytes consumed compared to the previous quarter. Telephony usage saw a decline in calls and texts, while the combination of telephony, broadband, and television from a single provider decreased further. The number of landline connections dropped to 4.15 million, indicating a decreasing trend.

Market dominance is held by KPN and VodafoneZiggo in the broadband sector, with both having market shares ranging from 35% to 45%. KPN and Odido share a similar market share in the mobile market, with KPN gaining mobile customers through the acquisition of Youfone.

ACM's Telecom Monitor provides insights into telecom sector trends and developments, with data submitted by major market players. The upcoming market scan and consumer survey aim to assess competition in fixed and mobile broadband markets, along with consumer behavior and perceptions.

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