PolicyPulse.pro identifies the news that matters most to your company and helps you understand the business impact.
22.10.2024 | 🇳🇱 Dutch competition authority
The ACM has issued a warning against Berkenbosch Mode, an online store, due to numerous complaints received regarding delivery times, customer service, and return problems. The store offers women's clothing and uses dropshipping from China, failing to inform consumers about this practice.
Consumers can still place orders with Berkenbosch Mode despite the warning. ACM's attempts to contact the store were unsuccessful, leading to the issuance of the warning to protect consumers from further harm.
Reports reveal that the online store misleads consumers with claims of quick shipping times, while actual delivery times are much longer. Consumers face difficulties in returning products and receiving refunds, with customer service offering vouchers instead of refunds.
Consumers are advised to check reviews from other sources, verify product information, costs, and return policies, and look for contact details and registration numbers before making purchases from dropshipping websites. Social media ads and reverse image searches can also help identify potential dropshipping practices.
© 2024 PolicyPulse. All rights reserved.
See something you like or don't like? Let us know!