On November 5, 2024, Dutch heat supplier DEEM NL B.V. (also known as DeeneD) was declared bankrupt by the District Court of Zeeland-West-Brabant. When a heat supplier is declared bankrupt, it is required to continue the supply of heat. If a company is not able to do so, the Ministry of Climate Policy and Green Growth (KGG) will designate an emergency supplier. In this case, the Ministry of KGG designated InWarmte as the emergency supplier. InWarmte wishes to take over the supply of heat, but, in that context, is dependent on the cooperation of DEEM NL (or on the receiver or trustee thereof). The Netherlands Authority for Consumers and Markets (ACM) sees to it that DEEM NL and InWarmte do their utmost to make sure that residents will continue to receive heat.


DEEM NL is a small heat supplier with approximately 300 connections on a small number of different heat networks. In order to prevent residents from being left out in the cold, ACM contacted the distribution system operators and a water company to ensure that the supply of electricity and natural gas that is necessary for the heat is not cut off.


On two heat networks in the western Dutch town of IJmuiden (which falls under the municipality of Velsen), there are currently problems with the supply of heat to approximately 100 residents. ACM and the Ministry of KGG are in close contact with emergency supplier InWarmte as well as with DEEM NL’s receiver in order to ensure that the problems for these residents are resolved as quickly as possible. In some individual cases, the owner of these homes (housing corporation Woningbedrijf Velsen) has offered electric heaters as a temporary solution.


DEEM NL’s bankruptcy marks the first time that a heat supplier has gone bankrupt and that an emergency supplier needed to be designated. Unlike with suppliers of electricity or natural gas, there are no provisions in the current Dutch Heat Act that ensure that heat consumers are not left out in the cold if their heat suppliers go bankrupt. ACM is in discussion with the Ministry of KGG about the new Dutch Collective Heat Act (in Dutch: Wet collectieve warmte or WCW), in which consumer protection will be safeguarded better.
See also

ACM issues recommendations regarding the bill for the Dutch Collective Heat Act

Dutch Heat Supplier DEEM NL Goes Bankrupt, InWarmte Steps in as Emergency Supplier

DEEM NL B.V., a small heat supplier in the Netherlands, was declared bankrupt by the court, prompting the Ministry of Climate Policy and Green Growth to designate InWarmte as the emergency supplier to take over heat supply operations.

    With approximately 300 connections on various heat networks, DEEM NL's bankruptcy has caused issues in the supply of heat to around 100 residents in IJmuiden. Efforts are being made by the ACM and the Ministry of KGG to resolve these problems swiftly, including providing temporary solutions like electric heaters.

    This situation marks the first instance of a heat supplier going bankrupt in the Netherlands, highlighting the need for better consumer protection measures in the upcoming Dutch Collective Heat Act. Discussions between the ACM and the Ministry of KGG are ongoing to address these concerns and ensure residents are not left without heat in similar situations.



Dutch Heat Supplier DEEM NL Goes Bankrupt, InWarmte Steps in as Emergency Supplier

DEEM NL, a Dutch heat supplier, has been declared bankrupt, leading to the appointment of InWarmte as an emergency supplier to ensure residents continue to receive heat.