Five institutions in Poland are providing guidance on consumer rights during fundraising efforts, insurance assistance after floods, and passenger rights in case of trip cancellations. They also offer advice on dealing with telecommunications and utility service disruptions, such as reporting power outages and damaged meters, as well as handling situations involving flooded electrical installations or gas appliances.

The institutions sharing this information are the Office of Competition and Consumer Protection (UOKiK), the Financial Ombudsman (RF), the Office of Electronic Communications (UKE), the Energy Regulatory Office (URE), and the Office of Electronic Communications (UTK).

Consumers are encouraged to seek assistance and share this valuable information further to ensure they are aware of their rights and know where to turn for help in various situations related to floods, insurance, travel, telecommunications, and utilities.