The article discusses unauthorized transactions and the actions taken by the Office of Competition and Consumer Protection (UOKiK) against several banks. UOKiK is questioning the handling of consumer complaints and responses to unauthorized transactions by banks like Alior Bank, Bank Handlowy, Bank Ochrony Środowiska, Pekao SA, PKO BP, and Plus Bank. The banks are accused of not promptly refunding consumers for unauthorized transactions, which can result from cyberattacks. UOKiK's actions could lead to penalties of up to 10% of a company's turnover for violating consumer interests. Competition law advisors should monitor how banks handle unauthorized transactions to ensure compliance with regulations and protect consumer rights.

Unauthorized Transactions: UOKiK Investigations

The Office of Competition and Consumer Protection (UOKiK) has initiated investigations into banks like Alior Bank, Bank Handlowy, Bank Ochrony Środowiska, Pekao SA, PKO BP, and Plus Bank regarding their responses to unauthorized transactions. These banks are being accused of delays in refunding consumers for unauthorized transactions, which may stem from cyberattacks. UOKiK's actions could result in penalties of up to 10% of a company's turnover for breaching consumer rights. Competition law advisors should closely monitor how banks address unauthorized transactions to ensure compliance with regulations and safeguard consumer interests.

Unauthorized Transactions: UOKiK Investigations

The Office of Competition and Consumer Protection (UOKiK) is investigating several banks for their handling of unauthorized transactions, potentially leading to significant penalties.