The CMA has published its response to Consumer Scotland’s call for information, as part of Consumer Scotland’s review of consumer protection frameworks in the market for energy efficiency and low carbon heating products. 



Our response was informed by our own review of consumer protection in the UK green heating and insulation sector. It focuses on our key findings and recommendations, and our further work to build additional consumer confidence.



We will continue to co-operate with Consumer Scotland as its investigation progresses.

CMA Responds to Consumer Scotland's Inquiry on Green Heating in Scotland

The CMA has provided its feedback to Consumer Scotland's call for information, which is part of the latter's examination of consumer protection frameworks in the energy efficiency and low carbon heating products market.

 The CMA's response is based on its own evaluation of consumer protection in the UK's green heating and insulation sector. It highlights key findings, recommendations, and ongoing efforts to enhance consumer confidence.

 The CMA has committed to collaborating with Consumer Scotland throughout the progression of its investigation.



CMA Responds to Consumer Scotland's Inquiry on Green Heating in Scotland

The Competition and Markets Authority (CMA) has shared its insights in response to Consumer Scotland's inquiry into consumer protection in the market for energy efficiency and low carbon heating products in Scotland.