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CMA Responds to Welsh Government Consultation on Care Home Inspection Ratings

24.10.2024 | 🇬🇧 UK competition authority

The Competition and Markets Authority (CMA) provides feedback on the Welsh Government's consultation regarding inspection ratings for care home services and domiciliary support services.


The CMA has submitted its response to the Welsh Government's consultation on inspection ratings for care homes and domiciliary support services. The response is based on the CMA's previous findings and recommendations from a care homes market study final report in 2017. It emphasizes evidence from consumer research and insights from inspection reports.

The CMA's response also incorporates recommendations from the market study report, focusing on supported decision making, early consideration of care needs, and safeguarding residents' consumer rights. These aspects are crucial for enhancing the quality and transparency of care services in the sector.

For further inquiries regarding the CMA's response to the consultation, interested parties can reach out to the CMA Wales team via email at wales@cma.gov.uk. This contact information facilitates communication and engagement on competition and consumer protection matters related to care services in Wales.

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