The Competition and Markets Authority (CMA) has initiated an investigation into Ticketmaster regarding the sale of Oasis tickets for the band’s reunion tour, particularly examining the use of 'dynamic pricing'.

The CMA is looking into whether Ticketmaster may have breached consumer protection law by engaging in unfair commercial practices, not providing clear information on dynamic pricing, and potentially pressuring buyers to make quick purchases at higher prices.

As part of the investigation, the CMA is gathering evidence from various sources, including fans, to determine if consumer protection law has been violated. The CMA will also assess the conduct of other parties involved in the ticket sales.

The CMA emphasizes the importance of transparency in ticket sales, stating that ticketing sites must provide clear and accurate pricing information to consumers to comply with consumer protection laws.

In addition to the Ticketmaster investigation, the CMA is addressing broader competition and consumer issues related to 'dynamic pricing' in various markets. The government is considering measures to enhance consumer protections in the ticketing sector.