The company, which carries out price comparisons of offers including those for electricity and gas supply services, has spread claims without any information on how to obtain the advertised savings. Moreover, it failed to specify that its intermediation activity was remunerated, nor did it define a classification of the commercial offers specifying the criteria used

The Italian Competition Authority has imposed a fine of EUR 1,480,000 on Supermoney S.p.A. for unfair commercial practice. The company owns the namesake website, through which it performs price comparisons of offers relating, among other things, to electricity and gas supply services.

Its investigation allowed the Authority to ascertain that Supermoney spread claims without any information on how to obtain the advertised savings and defined a classification of commercial offers without specifying the criteria used. Moreover, the company did not specify that the activity, carried out through the comparison site in favour of its partners in order to enter into electricity and gas intermediation contracts, was remunerated.

Following the Authority's investigation, Supermoney put an end to its misconduct by adopting numerous measures to increase information transparency regarding the criteria for classifying offers and clarifying that the company carries out commercial intermediation activities in favour of some operators in the sector.

The transparency of the information provided to consumers with reference to electricity and gas offers, including through comparison tools like Supermoney, assumes significant importance - during this particular phase of transition from the protected market to the liberalised market - in order to guarantee an informed choice.

Supermoney Fined for Unfair Commercial Practices

Supermoney S.p.A., a comparison platform for electricity and gas supply services, was fined by the Italian Competition Authority for unfair commercial practices. The company failed to disclose information on obtaining savings, criteria for classifying offers, and remuneration for intermediation activities. Supermoney took corrective measures to enhance transparency following the investigation, emphasizing the importance of informed consumer choice during the transition to a liberalized market.

Supermoney Fined for Unfair Commercial Practices

The Italian Competition Authority fined Supermoney S.p.A. EUR 1,480,000 for spreading claims without providing information on obtaining savings and failing to disclose remuneration for its intermediation activities in price comparisons for electricity and gas supply services.