The CMA is conducting a full investigation into the UK veterinary services market after receiving 56,000 responses to its initial review last September. The inquiry group, led by independent experts, will focus on key concerns such as consumer information, limited choice of vet businesses in some areas, and potential anti-competitive behavior.

The CMA aims to explore whether consumers have access to necessary information, if the market offers enough choices for pet owners, and whether profits in the sector align with competitive standards. Concerns also include the possibility of large vet groups limiting consumer choice and the impact of the regulatory framework on market efficiency.

Potential remedies that may be considered include mandating information provision to consumers, setting maximum prescription fees, and even ordering the sale of businesses or assets. The CMA can also make recommendations to the government regarding regulatory changes. The investigation is crucial to address concerns raised by pet owners and professionals in the industry.